Cookie Policy
Last updated: March 22, 2024
Luka, Inc. (“Luka”, “we”, “us”, and/or “our”) operates the Luka mobile and web applications, including luka.ai (the “Website”), and other related services (collectively, the “Services”). Here, we explain what these technologies are and why we use them, as well as your rights to control our use of them.
This Cookie Policy should be read in conjunction with our Privacy Policy. If you have any questions or concerns about the Cookie Policy or its implementation, please contact us at hello@luka.ai, or as otherwise described in our Privacy Policy.
#1. What are cookies and similar technologies?
Cookies. A cookie is a text file containing a string of characters that is sent to your device when you visit a website. When you visit the website again, the cookie allows that website to recognize your browser. Cookies may store user preferences and other information. Cookies set by the website owner (in this case, luka.ai) are called “first party cookies.” Cookies set by parties other than the website owner are called “third party cookies.” Third party cookies enable third party features or functionality to be provided on or through a website. The parties that set these third party cookies can recognize your device both when it visits the website in question and also when it visits certain other websites.
Local storage. Local storage technologies refer to the methods that websites and applications use to store data locally on your device. The most commonly used local storage technology is called “local Storage” and is part of the HTML5 standard. This technology allows websites or applications to store data that persists even after the user closes their browser or application, or restarts their device.
Session storage. Session storage is a feature of your web browser or device that allows a website or application to temporarily store data on your device while you are actively using the website or application. This data is deleted as soon as you close your browser or application, or navigate away from the website. Websites and applications may use session storage to improve your experience and ensure that certain information is readily available during your browsing session.
This Cookie Policy refers to all these technologies collectively as “cookies.”
#2. What type of information do cookies collect?
We, our service providers automatically log information about an individual’s interactions with our Services, such as:
Device information, such as computer or mobile device operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 5G), and general location information such as city, state, or geographic area.
Online activity information, such as pages or screens viewed, how long individuals spend on a page or screen, the website they visited before browsing to our Website, navigation paths between pages or screens, information about activity on a page or screen, access times and duration of access, and whether individuals open our marketing emails or click links within them.
We use persistent cookies. Persistent cookies stay on your device for a set period of time or until you delete them. We use persistent cookies, for example, to remember any preferences you have or choices you make when you use our Website.
#3. Why do we use cookies?
We use cookies for the following purposes:
Essential cookies: These cookies are strictly necessary to provide you with our Services. They provide page navigation and access to secure areas of the Services. You can set your browser to block these cookies, but then some parts of the Services will not work.
Measurement cookies: These cookies collect information that is used either in aggregate form to help us understand how our Services are being used (E.g. to estimate the number of users). Examples of third-party cookies we use for these purposes include:
Amplitude: https://amplitude.com/privacy
Appsflyer: https://www.appsflyer.com/legal/privacy-policy/
Firebase analytics: https://firebase.google.com/support/privacy
#4. How can you control cookies?
Depending on where you access our Website from, you may be presented with a cookie banner or other tool to provide permissions before we or our service providers set cookies that are not “Essential.” Where this option is available, you may revoke your consent at any time with future effect by clicking here or on the cookie settings link in the bottom corner of the Website at any time.
You can also limit online tracking by:
Blocking cookies in your browser. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Use the following links to learn more about how to control cookies and online tracking through your browser:
Firefox; Chrome; Microsoft Edge; Safari
Do Not Track. Some Internet browsers can be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit https://www.allaboutdnt.com.
#5. How often will we update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. We will notify you of any material changes to this Cookie Policy prior to the changes becoming effective by posting the changes on this page and providing a more prominent notice with on-site or email notifications. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
#6. Where can you get further information?
If you have any questions about our use of cookies or other technologies, please email us at hello@luka.ai.